From first call to fully monitored, in four steps.
Everything is explained and priced before we begin, and nothing is installed until you approve the plan.
The four steps
Free assessment
Book a time that suits you. We walk your location, look at entry points and blind spots, and ask how you use the space and when you are open.
Written plan and price
You get a plan showing what goes where, with equipment, installation and monthly monitoring listed separately. No pressure to sign.
Professional installation
Our team installs and tests every device, cleans up and sets up the app on your phone with you.
Monitoring and support
Your system goes live with our 24/7 monitoring, month to month. Service, changes and upgrades are easy to arrange.
What comes with every system.
- A written plan showing what goes where, so you know what you are paying for
- Professional installation: mounted, connected, tested and tidied
- App setup and a walkthrough for everyone who will use it
- Monitoring instructions set the way you want, including who we call and in what order
- Ongoing support for service, changes and upgrades
How we treat your business.
The same standards on every job, whoever is on the visit.
Confirmed appointments
We confirm your appointment window and contact you if anything changes.
Clean installs
Cables hidden where possible, holes patched, and the space left the way we found it.
Everything in writing
Your plan, price and monitoring instructions are documented and shared with you.
Walkthrough at handover
Everyone who opens or closes gets a walkthrough and their own code.
Ready when you are.
Nothing is installed until you have approved the plan.