Trained operators on duty around the clock, in English and French.
Professional alarm, video and fire monitoring for businesses, 24 hours a day. Month to month, with no long-term contract.
Already have a system? Switch it to SafeNest.
Every alarm gets a human response.
When your system sends a signal, a trained operator acts on it, following the instructions you set for your business.
Intrusion
Doors, windows, motion and glass-break alarms.
Fire, smoke and CO
Life-safety alarms handled even when the building is empty.
Water and freeze
Leak and low-temperature alerts before the damage spreads.
Panic and duress
Silent panic buttons for staff who need help.
Your call list
We call you, then your contacts, in the order you choose.
System health
Low batteries, lost power, lost connections, tampering and jamming flagged to you.
What happens when your alarm goes off
- Sensor tripsDoor, motion, smoke, CO or water
- Panel signalsOver cellular, internet or both
- Our operator respondsSees the alarm, with photos or video if you have them
- We callYou and your contacts, in your order
- We call for helpThe right emergency service, if it is real or we cannot reach you
Have cameras too? Add video monitoring: people and vehicles flagged, checked by an operator, with live talk-down.
See AI camerasChoose your level of coverage.
Every level is answered by our operators. You can move up at any time, keeping the equipment you already have.
Swipe to compare all three
Alarm monitoring
Trained operators respond to every alarm, 24/7. Month to month.
- No long-term contract
- Operators review and call you in English or French
- Emergency services called when needed
- Fire, CO and water alarms covered
Verified alarms
Operators see what triggered the alarm before acting.
- Everything in alarm monitoring
- Photos or video with each alarm
- Operators can screen out false alarms before calling police
Video monitoring
Operators watch your cameras after hours and act on what they see.
- Everything in verified alarms
- People and vehicles flagged by AI
- Live talk-down through on-site speakers
- After-hours schedules by camera
An alarm trips
Photos or video are sent with the signal
The operator sees it, then calls you in English or French
Operators who see what your cameras see.
Video monitoring adds eyes to your alarm. When a camera detects a person or vehicle in a protected area, an operator looks at the live view and decides what happens next.
- Verified alarms, so we can confirm what is happening before police are called
- Live talk-down: where cameras or speakers have two-way audio, operators can warn people off the property
- After-hours schedules for shops, offices and build sites
- Clips saved for you and for any report that follows
Alarm monitoring, video monitoring, or both.
Many businesses start with alarm monitoring. Shops, lots and build sites often add video. We help you pick what fits.
| Feature | Alarm monitoring | Video monitoring |
|---|---|---|
| What starts it | A sensor: door, window, motion, smoke, CO or water. | A camera detects a person or vehicle in a protected area. |
| What the operator does | Reviews the alarm and calls you, then your contacts. | Looks at the live view, can warn people off and calls for help. |
| Best for | Any business during closed hours. | Shops, restaurants, lots, yards and build sites. |
| Works with | Your alarm panel and keypad. | Your cameras and any talk-down speakers. |
Five questions to ask any security provider.
Ask every company you talk to, including us.
| Question | SafeNest’s answer |
|---|---|
| How long is the term? | Month to month. |
| Who owns the equipment? | You do. |
| Who answers the alarm? | Our trained operators, 24/7, in English and French. |
| What does it cost to leave? | There is no long-term contract to buy out. |
| Is every cost in writing? | Equipment, installation and monitoring are listed separately. |
Parking lot · LiveSwitch your monitoring to SafeNest.
Many existing alarm panels can be connected to our monitoring. We check your equipment, tell you what is needed and handle the move.
- Equipment check before anything changes
- Have cameras from another provider? Tell us the brand and we will check whether they can be monitored
- Clear quote for any parts that need replacing
- App setup so you get modern alerts and control
Put an operator behind your alarm.
Tell us what you have today, or what you need. We will check your equipment and give you a written price for monitoring.